HETAS Trade Portal — Bury St Edmunds, Suffolk — Est. 2004

Better Margins.
Smarter Supply. Ongoing Income.

Exclusive trade access for HETAS-registered fitters to nine premium stove brands, Schiedel Chimneys flue systems, and a firewood kickback scheme that pays you back — in cash or enhanced credit — on every crate, every year.

Selectively approved — HETAS-registered fitters within our service area only

Already an approved account holder?

Need to speak to us?

If you have any issues, questions, or want to follow up on an order, please contact our trade department.

HETAS Registered Suppliers Ecodesign 2022 Compliant Track Your Order — Real-time updates on every delivery

One Account. Four Revenue Moments.

The Opulence Trade Portal isn't just a supplier account — it's a complete ecosystem that turns each installation into multiple income streams.

01

Order from One Place

Stoves, Schiedel flue systems, liner kits, and ancillaries — all under one trade account with live stock visibility and bundle pricing. No chasing multiple suppliers. One login, one order, one delivery from our own team.

02

Install & Earn Better Margin

Trade pricing from day one. Enhanced Tier 2 rates unlock automatically when a qualifying stove and Schiedel flue system are in the same order — no waiting for an annual spend threshold on that transaction.

03

Refer Firewood to Your Customer

Every stove customer needs fuel. Refer them to Opulence's kiln-dried, Ready to Burn certified firewood and enrol them in a regular delivery. One conversation. No ongoing effort after the first referral.

04

Earn on Every Crate, Every Year

£25 cash per crate — or £27.50 as an enhanced trade credit note — paid monthly. Retained customers keep generating income year after year without any further action on your part.

Turn Every Install Into Ongoing Income

Most trade accounts stop at the point of sale. Ours doesn't. The Firewood Kickback Scheme means the stove you installed last year is still earning for you today — passively, automatically, every settlement period. You choose how to take it.

£25
Cash per crate
Paid monthly to your bank account. No cap. No hoops.
£27.50
Credit note (+10%)
Enhanced rate. Redeemable against future Portal orders.
RTB
Certified firewood
Kiln-dried. Moisture ≤20%. Delivered by our own team.

What This Looks Like in Practice

40 new firewood customers per year · 1 crate each · 50% annual retention · no additional selling after enrolment

YearNewRetainedActive Customers CratesCash KickbackCredit (+10%)Running Total
Year 14004040£1,000£1,100£1,000
Year 240206060£1,500£1,650£2,500
Year 340307070£1,750£1,925£4,250
Year 440357575£1,875£2,063£6,125
Year 540387878£1,950£2,145£8,075

Illustrative only. Actual results will vary. Minimum 5 crates per monthly settlement period to trigger payment.

The income compounds because of retention. Customers who bought firewood last year still need it this year. That means your kickback base grows every year before you refer a single new customer. By Year 5, on these assumptions: £1,950/year in cash or £2,145 in enhanced credit — with a five-year cumulative total of £8,075 cash. From customers who were going to buy fuel regardless.

Designed Around How You Actually Work

Every feature of the portal was built around a specific inefficiency or margin leak in the typical HETAS installer workflow.

Better Margin from Day One

Tier 1 trade pricing is live the moment your account is approved — no minimum order, no qualifying period. Tier 2 enhanced rates unlock automatically on stove and Schiedel flue basket orders, giving you improved margin on system sales without hitting an annual threshold first.

Know Before You Order

Live stock levels on every product page. If it shows available, it's available. No calling to check. No promising a customer a lead time you can't honour. Out-of-stock items are clearly flagged and Special Order lead times are confirmed at point of order.

One Supplier for the Complete System

Stoves, Schiedel twin wall flue systems, flexible liner kits, cowls, and all ancillary components — one account, one order, one delivery. The Schiedel range is filterable by category and diameter so you build the correct system on the portal before ordering.

Delivery You Can Rely On

Our own team. No pallet networks. No third-party couriers. We deliver from Unit 11, Oaklands Park, Bury St Edmunds across Suffolk, Cambridgeshire, Norfolk, and Peterborough — and we contact you directly to confirm your slot. If something needs attention on arrival, you're talking to us, not a call centre.

Bundle Pricing on Every System Sale

Add a qualifying stove and a Schiedel flue system to the same basket and bundle pricing applies automatically — adjusting both the stove and flue margin at once. No manual quoting. No negotiating after the fact.

Straightforward Pro-Forma Terms

Pay to confirm. We process and dispatch. No credit account complexity, no invoice chasing, no aged debt conversations. Clean and simple on both sides.

Order with Confidence

Transparent deposit terms, real-time order tracking, and no balance due until your stove is in our warehouse and ready to deliver. For special-order stoves we operate a simple deposit system — a small commitment upfront, with the balance only triggered when your stove arrives with us, and every stage visible to you in your dashboard.

Nine Premium Brands. All Ecodesign 2022.

Live stock levels displayed on every product page. Models span compact insets through to large freestanding statement pieces — all HETAS-approvable and smoke control zone compliant where specified.

Charnwood40 models
Chesney's26 models
HWAM11 models
Jøtul28 models
Oxford3 models
Scan15 models
Termatech4 models
Wiking8 models
Woodwarm17 models

Schiedel Chimneys — Flue Systems & Liner Kits

Opulence is a Schiedel Chimneys distribution partner. The full twin wall flue and flexible liner kit range is available on the portal, filterable by category and diameter, with automatic Tier 2 bundle pricing when purchased alongside a qualifying stove. One of Europe's leading chimney system manufacturers — specified and installed with confidence.

Selectively Approved

The portal is open exclusively to HETAS-registered fitters operating within our service area. Applications are reviewed individually — approval is not automatic.

  • Suffolk — all postcode zones
  • Cambridgeshire
  • Selected areas of Norfolk
  • Peterborough

Out-of-area applications considered in exceptional circumstances with prior written agreement only.

HETAS

Registered fitters only

You will need your HETAS registration number to complete your application. We prioritise active installers with an established local customer base. Accounts are approved at the Company's sole discretion.

Three Steps to Your Account

Applications take less than five minutes. Once approved, trade pricing and live stock are available immediately.

01

Complete the Application

Visit trade.opulencestoves.co.uk/register and complete the short form with your HETAS registration number and business details.

02

Read & Accept the Terms

Review and confirm acceptance of the Trade Portal Terms & Conditions. Available in full below. Acceptance is required at point of registration.

03

Access Approved Immediately

Applications are reviewed promptly. On approval, your login is active and trade pricing, live stock, and the Firewood Kickback Scheme are all available from your first session.

Review Before Applying

The Terms & Conditions must be accepted at registration. We recommend reviewing both documents before you apply.

  • T&C
    Trade Portal Terms & Conditions of Business The full legal framework. Acceptance required at point of application.
  • FAQ
    Trade Portal FAQ — Public Version Eligibility, ordering, delivery, returns, and the Firewood Kickback Scheme overview.

Start Earning More Per Install

Better margins on stoves and flue systems. Passive income from every firewood referral. One supplier. Your own team on delivery. Apply for trade access today.

Request Trade Access trade.opulencestoves.co.uk — trade@opulencestoves.co.uk