Who can apply for a trade account?
Professional installers, retailers, developers/contractors and related trade businesses. Approval is discretionary.
When do I see trade pricing?
After your application is approved. Until then, pricing and stock are hidden.
Do you offer credit terms?
No. The Trade Portal is cash-on-order.
How do enhanced terms work?
Enhanced terms are earned through rolling 12-month stove spend (net). Your tier updates automatically.
Is delivery free?
Delivery is free on orders of £350 net or more. Orders below £350 net incur a £49.99 delivery charge.
Can Opulence restrict access to certain products?
Yes. Some categories or brands may be restricted by account to protect regional agreements and manufacturer policies.
